Frequently Asked Questions

Everything you need to know about shopping at Toy Company.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with tags still attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable hemp blends.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but you can request changes within 1 hour of placement by contacting our support team via live chat or email.

Do you ship internationally?

We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.